Privacy at Fondia

It is important for us at Fondia to respect your privacy and protect your personal data carefully. Our aim is that all processing of personal data is transparent and that is why we have collected all information related to the processing of your personal data to this section.

 

Fondia operates in four countries, each of which is a controller on their behalf.
All inquiries and requests shall be emailed to privacy(at)fondia.com.

 

Fondia Finland
Aleksanterinkatu 11 (Entrance at Kluuvikatu 6 A) FI-00100 Helsinki Finland
Fondia Estonia
Rotermanni 14 EE-10111 Tallinn Estonia
Fondia Lithuania
Gedimino pr. 20 LT-01103 Vilnius Lithuania
Fondia Sweden
Kungsgatan 56 SE-11122 Stockholm Sweden

How do we process personal data?

We have divided the processing of personal data to sections depending on the role in which you want information on the processing of your data. We do not carry out profiling or automatic decision-making.

 

I’m visiting Fondia’s website

What data do we process and why?

We have a chatbot on our website that requires the acceptation of analytical cookies. The chatbot works automatically and it utilizes machine learning to optimize the usefulness of the answers to you. The personal data (contact details and other possible data) you provide in the chat is used to contact you at your request and to evaluate how we can best help you. Please do not reveal unnecessary information about your private life on the chat.

You may also contact us on the form on our website or book a meeting from our calendar. In both situations we collect the name, contact details and information on the legal question you need help with. The data is used to contact you and to evaluate how we can best help you.

We do not target direct marketing at you by email or phone. However, we use marketing cookies on our website to target marketing at you on social media.

The processing is based on your consent. With regard to cookies, you may at any time withdraw your consent on the cookie settings by clicking the cookie on the bottom left of our website.

 

From where do we receive data?

We collect the data from you when you visit our website.

 

For how long do we store your personal data?

We store the personal data you have provided us through the chatbot for as long as they are necessary to contact you and to initiate a possible commission. If you become our customer, the processing of your personal data is described on the section “I am Fondia’s customer or the contact person of the customer”. The retention periods of cookies are described on the section “Cookies”.

Fondia has targeted marketing at me

What data do we process and why?

We collect basic and contact details such as name, work email, work phone number and positions in the company of our potential customers.

The purpose of collecting this data is

  • delivering and developing our products and services to better match your needs

  • marketing our services to companies

  • targeting marketing in our web services.

The processing is based on our legitimate interest to ensure the continuity of our business operations and customer acquisition.

 

From where do we receive data?

We receive data of professional social media networks, contact information service providers and you yourself, when you contact us e.g., via the chatbot on our website, email, phone or using VirtualLawyer.

 

To whom do we disclose data? Do we transfer data outside the EU/EEA?

We may disclose data to our co-operation partners that perform marketing or arrange campaigns and events with and for us, and who see themselves as controllers and not processors working on behalf of us (such entities include e.g., various social media players and marketing networks). Other than that, we do not disclose your data to outsiders unless the legislation or authorities require us to do so.

We use international cloud services in the processing of personal data and data may be transferred outside the EU/EEA in connection with those services. We ensure that appropriate safeguards in accordance with the GDPR are used in data transfers.

 

For how long do we store your personal data?

We direct marketing at companies. The data of the contact persons of these companies is stored for as long as they are relevant for the marketing directed at such company. We delete the data, when we no longer need it for marketing purposes. You have the right to request the deletion of your personal data if you no longer wish to receive marketing from us.

You have the right to request the deletion of your data if you no longer wish to receive marketing from us.

I am Fondia’s customer or the contact person of the customer

What personal data do we process and why?

We collect the name, work email and phone number and the position in the company of the contact person of our customers.

We collect the data

  • to manage customer relationships

  • to execute commissions

  • for customer surveys

  • for possible charity donations on your behalf

  • for invoicing.

The processing is based on our legitimate interest to ensure the continuity of our business, to execute commissions and customer management. In addition, we process data for bookkeeping based on a legal obligation.

In connection with the KYC (Know your Customer) -process, we also process identification data such as nationality and social security number. If the customer is a private person, we may also check credit rating. Also, if we cannot identify the customer electronically, we may have to ask for a copy of identification such as passport. KYC is based on our legal obligation related to money laundering and knowing our customers, amongst other things.

 

From where do we receive the data?

The data is collected from you yourself, our customer company, authorities or credit companies.

 

For how long do we store your data?

We store your personal data as long as necessary for the purpose of use. The personal data concerning customers is deleted when the limitation or reclamation period regarding a specific customer or service has passed. This period is typically then (10) years.

The identification data collected during the KYC-process is stored for five (5) years of the collection of the data.

Fondia is our customer

What personal data do we process and why?

We collect the name, work email and phone number and the position in the company of the vendors to take care of the vendor relationship and for invoicing. The processing is based on our legitimate interest to ensure the continuity of our business. In addition we process data for bookkeeping based on a legal obligation.

 

From where do we receive the data?

We collect the data from you yourself and the vendor company.

 

For how long do we store your data?

We store your personal data as long as necessary for the purpose of use. The data concerning suppliers is deleted, when the supplier relationship ends.

I am applying for a job at Fondia

What data do we process and why?

We process the following data of our job applicants in order to proceed with the recruitment process:

  • Basic information such as name, birth date, mother tongue

  • Contact details such as email address, phone number, home address

  • Information regarding the position applied for such as information of the type and nature of the employment and information of the contact persons designated for the application process, salary request and information related to starting the job

  • Other information important in relation to suitability and other information of yourself and you background that you have provided such as photo, study and other educational information, work history (such as employers, start dates and durations of employment and the nature of work tasks), language skills, other special skills, description of personal features, degrees, certificates and evaluations, and references to portfolios, profiles and other sources found on the Internet, referees and the results and details of the personal assessment and suitability assessment carried out with your consent

  • Information regarding the recruitment process such as information of further interviews or of the interruption of the recruitment process

  • Other possible information that you have provided voluntarily in connection with the recruitment process or otherwise specifically published in professional purposes such as LinkedIn-profile

The purpose of processing your personal data is to receive and process job applications and to manage our recruitment processes. With the data we can contact the applicants and make decisions when filling the positions

The processing is based on your consent during the recruitment process. You may reverse your consent by withdrawing from the recruitment process.

 

From where do we receive the data?

We primarily use the data that you have provided us in connection with the recruitment process. By sending us a job application, you give your permission to collect data from your LinkedIn-profile and possible referees. We also use external recruitment consultants that seek for potential employees on behalf of us.

 

For how long do we store your data?

We store your data for two (2) years after the recruitment process has ended.

 

Who may you contact, if you want more information on the recruitment process?

For more information on the recruitment process, you may contact Wilma Laukkanen by phone,+358 20 720 5674, or email, wilma.laukkanen(at)fondia.com.

I’m participating in Fondia’s event/webinar

What data do we process and why?

We collect personal data, such as name, title, special diets, allergies and details needed for invoicing, of the participants when they enroll in order to organize and carry out events. We collect the data with your consent. You may cancel your participation at any time before the event by notifying us and we will delete your data.

After the event we process data for invoicing and bookkeeping. Such processing is based on our legitimate interest to take care of invoicing and bookkeeping.

 

From where do we receive the data?

The data is collected from the participation form that you fill in yourself.

 

For how long do we store your data?

We delete the data of the participants after the event has ended.

I’m using Fondia’s VirtualLawyer

What data do we process and why?

We collect first name, last name, company, title, phone number, email and password when you register onto VirtualLawyer.

The processing of personal data is based on our legitimate interest to manage and take care of our customer relationship and to ensure the continuity of our business.

The purpose of processing the data is to

  • deliver and develop our products and services to better meet our customers’ needs

  • take care of the customer relationship

  • perform direct marketing.

 

From where do we receive data?

We receive the data primarily from you yourself when you register onto the service.

 

For how long do we store your data?

Your data is stores for as long as your registration is in effect.

My data is processed as a part of a commission Fondia has received from a customer

What personal data do we process and why?

To manage the commissions given by customers we sometimes have to process the personal data of the people related to the commission. This data may concern the personnel, agreement partners or shareholders of the customer that has given the commission and in dispute resolution also other persons that are on the opposing party or otherwise involved in the matter.

The data typically consists of names and contact details and the descriptions of the events and circumstances relevant to the commission. The data is processed only to the extent necessary to carry out the commission.

The processing is based on our legitimate interest to ensure the continuity of our business and to carry out commissions.

 

From where do we receive the data?

The data is collected primarily from our customer companies.

 

For how long do we store your data?

We store your personal data as long as necessary for the purpose of use. The data processed in connection with the commission is deleted when the limitation or reclamation period has passed. This period is typically then (10) years.

Fondia as a processor

Fondia Sága

Fondia Sága is a document generator and a way of drafting customized agreements for the customer with a fixed monthly fee. On Fondia Sága, the customer may form documents themselves and download the documents, when the required information has been filled in. The documents may contain data related to the customer’s employees and contact persons.

The customer is the controller for the personal data processed in Fondia Sága and Fondia processed the data on the customers behalf. The customer and Fondia have signed an agreement on the processing of personal data.

Thomson-Reuters is our sub processor that provides the technical platform for the Fondia Sága service. The data is stored in the EU (Netherlands). Thomson-Reuters uses sub processors for providing the service, on which you can find additional information here.

The data is stored for as long as the service is offered to a customer. The customer may also delete the data according to their own information management practices.

 

To whom do we disclose data? Do we transfer data outside the EU/EEA?

We do not disclose data to outsiders unless the legislation or authorities require us to do so.

We use international cloud services in the processing of personal data and data may be transferred outside the EU/EEA in connection with those services. We ensure that appropriate safeguards in accordance with the GDPR are used in data transfers.

 

What are your rights as the data subject?

  • The right to inspect the data concerning yourself.

  • The right to demand the rectification or deletion of inaccurate data.

  • The right to object the processing or ask for the restriction of your data.