Fondia’s Legal Department as a Service model is a fantastic way of handling our legal affairs. I was introduced to the concept by my predecessor at Makita who had been a happy customer of the service for several years. Coming from an “as a service” background myself, I found the service simple to use and I appreciate having the broad pool of experts at our service within one subscription.
Makita being a multinational group also operating in the Nordics and Baltics, the regional coverage of Fondia is a perfect match. The Fondia team’s cross-border work flow is simple to manage and the essential trust and high level of competence are always present regardless of which lawyer you’re working with and where they are located.
We at Makita have felt taken care of as the responsiveness and the Fondia lawyers’ quick and positive way of staying in touch have enabled us to concentrate on our core business. We always get a quick response to our queries and we can reach the whole Fondia team with just a single message. This efficient communication channel encourages our team to send regular questions that receive an immediate response.
I have been truly impressed with the usage of technology at Fondia. We use our MyFondia portal on a daily basis and the on-going case management and the approach to upcoming legal matters are innovative and very business focused. It is easy to see the progress as you can just log in to see the status of your case with a glance.
Makita and Fondia seem to be a good organizational fit as well; working with lawyers who are very professional but not dressed in dark suits feels refreshing. Our team of course loves the welcome we get when visiting our Fondia Team, the Butlers greeting happily and the home-like feeling in the Fondia HQ are unique experiences. The quirky offices and culture aside; Fondians are rock-hard professionals.
Andrew Baxter, CIO