Your favourite legal issue is the one you never need to face. Therefore, optimal legal support should be targeted at minimizing the legal issues and associated costs over time. And in my opinion legal costs do not only cover items such as litigation, negotiation and other reactive means to unwanted situations but also costs associated with the entire management of legal affairs. The common goal shared by legal service providers and buyers should be to minimize the legal costs by optimizing the occurrence of legal issues. I dare say that there is an optimal range of legal issues as the costs associated with minimizing such issues at some point increase more than the benefit received from an additional investment.
Optimizing the legal support of a business consequently means optimizing the marginal utility from legal affairs. The Fondia Way is to use proactive measures to increase the probability for an optimal outcome. One of the most practical ways to measure our success, is to measure how the overall costs related to legal services develop over time in relation to the level of the legal support received, the size of the business and in relation to benchmark figures of the relevant industry. If we deliver what we promise, there is a significant benefit to be achieved over time.